Australian Office

Visas and migration


Our office in Seoul, Republic of Korea (South Korea) manages visa services for clients located in Taiwan. The Australian Office Taipei cannot assist with visa information or advice.

Visa Information

Australia requires all foreign travellers to hold a visa to enter the country. The type of visa you apply for depends on your length of stay, your passport and the purpose of your travel. You can apply online for most Australian visas through ImmiAccount.

Taiwan ordinary passport holders (and other ETA eligible passport holders) travelling to Australia for up to 3 months for tourism, visiting friends or family, or on business visits can apply for an Electronic Travel Authority (ETA) through the Australian ETA App. Download the Australian ETA app for free from the App Store (Apple) or Google Play store (Android)

If you wish to travel to Australia for other purposes or if you do not have an ETA-eligible passport, please visit Explore Visa Options to see what types of visas are available for travel to Australia. We cannot advise you which visa to apply for. 


Application status updates

If you have applied for a visa or citizenship application, refer to visa processing times or citizenship processing times for monthly updates.

Police checks

As part of your application, Home Affairs may ask for a police check (or equivalent) from every country you have lived in. Please refer to the Department of Home Affairs website for up-to-date information on where to obtain a police check.

Biometrics Collection

Taiwan is not currently part of Australia’s biometrics collection program and there are no Australian biometrics collection facilities in Taiwan. If you receive a request to undergo biometrics collection and you are in Taiwan, please upload a statement and accompanying evidence that you are located in Taiwan (residence card, passport stamps etc.) to your online application within the timeframe you have been provided. The assessing officer will then consider this information.  


Latest news

For the latest immigration and citizenship news, see News archive.



Visa and citizenship applications are managed by the Department of Home Affairs. Australian Office Taipei staff are unable to assist with general visa or citizenship enquiries.

The Department of Home Affairs website has the most up to date and comprehensive information on applying for visas and citizenship. The website also has useful definitions and tools to help you understand the department’s requirements. Visit the website at Immigration and citizenship.

If you are having trouble locating information on the department’s website, the Home Affairs Digital Assistant may be able to help. The Digital Assistant can help you find information on Australian visas, citizenship and border entry. Visit the Immigration and citizenship website, and click the Ask a question button to get started.


Global Service Centre

If you require additional information, you may telephone the Global Service Centre on +61 2 6196 0196, Monday to Friday, from 9:00am to 5:00pm your local time.

International calls may be subject to charges imposed by your local carrier. You may wish to consider using a Voice over Internet Protocol (VoIP) provider to avoid potentially high charges.


Using an interpreter

When you call the GSC, select option 6 to engage a Translating and Interpreting Service (TIS) interpreter in your language. Option 6 can be selected straight after dialling the GSC number.


Compliments, complaints and suggestions

Your feedback is valuable to the Department of Home Affairs. The department uses your feedback to improve services and investigate and respond to any issues of concern. You can find more information on the department’s website at Compliments, complaints and suggestions.


Allegations related to suspicious border activities

​​​​​​​​​​​If it doesn’t feel right, flag it anonymously with Border Watch. Border Watch is the single collection point for the Department of Home Affairs and the Australian Border Force (ABF) for allegations related to suspicious border activities and is not limited to immigration and citizenship. One small observation could help stop a much larger border crime.  You can report suspicious immigration, customs and border related activity via the Border Watch Online Report.


Contacting the processing office:

If you have read this information and still need more information or help, you can contact the relevant processing office here: Australian Immigration Enquiry Form (Select South Korea (Seoul))

For a guide of what you can and can’t bring into Australia visit: Can you bring it in? (

Taiwan’s consular authorities encourage you to register your details with them when you travel so that you can be contacted in case of an emergency. The registration website is here (