Australian Office

Visas and migration

If you are travelling to Australia on a Taiwan passport, you will need to arrange an appropriate visa in advance. 


For short-term business or tourism visits to Australia, the best option is usually an Electronic Travel Authority (ETA) visa.  This is processed and issued electronically.  The approvals process takes from a few minutes to a maximum of twelve hours.  You will receive a receipt number (not a sticker) as evidence of the visa issue.  ETAs can be obtained at 27 selected travel agents in Taiwan. 

The full list is here (


If you are planning to study, work, or stay longer or are not sure what kind of visa you need, please check the website of the Australian Visa Application Centre (AVAC) in Hong Kong ( to research your options and apply.  The AVAC can be contacted by emailing or telephone +852 2185 6326 (Monday to Friday 08:00-17:00). 

More information about AVAC’s services is available here ( ). 


If you are unable to get through to the AVAC, please call the immigration hotline at the Australian Consulate General, Hong Kong on +852 2585 4139 and leave a message. The voicemail of this hotline is checked daily.  Alternatively, you can send an email to


No matter which visa you travel to Australia on, Taiwan’s consular authorities encourage you to register your details with them so that you can be contacted in case of an emergency.  The registration website is here. (


If you have a Taiwan e-Passport and are aged over 16, you can use Australia’s ‘Smartgate’ (similar to Taiwan’s ‘e-Gate’) entry system at major airports.  On arrival into Australia you may access and pass through the Smartgate system. This makes for shorter queues and smoother border entry for Taiwan passport-holders.

How to Make Enquiries


Department of Home Affairs

Australian Visa Application Centre


+852 2185 6326
Monday to Friday 08:00-17:00