Applying for a passport at AO Taipei
Clients may lodge applications for an Australian passport at the AO. You may be eligible to renew your full validity adult passport using a streamlined one-page Australian Passport Renewal Application form (PC7) (eligibility requirements below); otherwise applicants should use an Application for an Australian Passport Overseas form (PC8). (see interview requirements below).
Application forms can be completed and then printed on the Australian Department of Foreign Affairs and Trade (DFAT) www.passports.gov.au website. Alternatively, you can collect application forms from the AO, or we can post you an application form.
Adult passports are normally valid for ten (10) years. Children’s passports are valid for five (5) years.
Any person lodging an application for an Australian adult passport must present themselves at the AO for an interview. For applicants who are under 18 years of age, a parent or person with parental responsibility for the child must attend the office for an interview. You can call the AO on +886 (2) 8725 4100 or email: email@example.com to make an appointment.
The AO only accepts passport applications for lodgement and processing that are completed correctly and in full, and accompanied by all required documentation. Any incomplete applications will be rejected and returned to clients.
Passport fees are payable in New Taiwan Dollars in cash only at the time of lodgement of an application.
Please allow three (3) weeks for the issue of a full validity Australian passport – from when a correctly completed application and all documentation is received until the new passport is ready for collection from the AO. Clients also have the option of receiving their passports via registered mail (only to a residential address).
The Australian Passport Office has commissioned a new series of videos about applying for an Australian passport. The videos are available for viewing via this link.
Which passport application form do I use?
Australian passport renewal application form (PC7)
If you hold a full validity adult passport that is currently valid or that has not been expired for more than three years and your personal details have not changed since your last passport was issued, then you may be eligible to use the streamlined Australian passport renewal application form (PC7). (Note: The PC7 form cannot be used for children.)
The PC7 form dispenses with the need to provide a guarantor or supplementary identification. When you lodge a PC7 form, please bring your current (or recently expired) passport for it to be cancelled.
Australian citizens can only use the PC7 form where they provide their most recent Australian adult passport, which was valid for at least two years and has not been expired for more than three years. An adult may also provide a child passport that
- was issued after 1 July 2005 and
- the applicant was 16 years or over at the time of issue
Australians will not be able to use the PC7 form:
• where the passport holder is unable to give correct answers to the security questions.
• where there is any variation to the details in the most recent passport (such as a change of name);
• to renew a passport for a child under the age of 18 years;
• where the passport being replaced was issued to the applicant as a child (under the age of 18 years);
• where the passport being replaced has been lost, stolen or damaged in any way.
In these instances, applicants will need to complete a PC8 form.
Application for an Australian Passport Overseas form (PC8)
The Application for an Australian Passport Overseas form (PC8) can be completed then printed on the Australian DFAT www.passports.gov.au website. Alternatively, you can collect application forms from the AO, or we can post you an application form.
If you are in one of the following categories, then you should use the PC8 form
- you are applying for a child passport
- this is your first application for an Australian passport
- you have changed any part of your name since your last passport was issued
- your previous adult passport expired more than three years ago
- the last issued passport was lost, stolen or damaged.
If you have changed your name since birth or since your last passport was issued, you must provide official proof of this when you lodge your application. For full details on the requirements, please refer to the DFAT passports website: www.passports.gov.au/Web/NameChange.aspx.
Please read carefully the strict requirements for the size and style of passport photographs – outlined in the PC7 and PC8 application forms and the Passport Photograph Guidelines. If the photographs submitted with the passport application do not correspond to the prescribed format, the application will not be accepted for lodgement and processing.
Who can be your Guarantor?
All PC8 passport application forms require a guarantor to endorse the applicant’s photograph and complete Section 12 of the form.
The guarantor must:
• be 18 years of age or over;
• have known the applicant for at least 12 months or since birth;
• not be related to the applicant by birth, marriage, de facto or same sex relationship, nor live at the applicant’s address;
• possess a current (unexpired) Australian passport that was issued with at least two years validity OR be currently employed in one of the approved professional or occupational groups (see below);
• endorse the back of one photograph in English by writing "This is a true photograph of (applicant's full name)" and sign in black ink.
Acceptable guarantors in Taiwan are:
1. Australian citizens (see passport application form for full details)
2. Registered lawyers
3. Registered medical doctors (not dentists)
Any person lodging an application for an Australian adult passport must present themselves at the AO for an interview. For applicants who are under 18 years of age, a parent or person with parental responsibility for the child must attend the office for an interview.
AO is open for passport interviews from 9:00 to 12:00 and 13:30 to 16:30 Monday to Friday except public holidays.
It is recommended you call the AO on +886 (2) 8725 4100 or email: firstname.lastname@example.org to make an appointment for an interview.
Please read carefully the instructions on the passport application form. Please note the strict requirements for passport photographs. All original documents must be in English (or be translated into English by an approved translator) and must be provided when lodging an application for an Australian passport. Photocopies are not accepted.
Issue of children’s passports
A passport application for a child must be lodged by a parent or person with parental responsibility for the child. The person lodging the application must also provide proof of their identity. For further information please refer to Issue of Passport to Minors.
Note: Children’s passports are valid for five (5) years.
Travel document fees
From 1 July 2015 passport applications lodged overseas will incur an additional fee (overseas surcharge). The additional fee will be A$100 for all adult applications and A$50 for all child applications. The fee will not apply to emergency passport applications.
Fees are payable at the time of lodgement of a completed passport application. The AO can only accept payment in cash in New Taiwan Dollars (NTD). We will give you a receipt immediately for any payment made.
Please note that we may adjust our Taiwan dollar fees on the first working day of the month to take into account movements in the exchange rate. Please click here for the current travel document fees.
Travel Document application fees (DFAT www.passports.gov.au website) as set out in the Passports (Application Fees) Act 2005.
Lost or stolen passports
You should report online or at the AO as soon as possible if your Australian passport has been lost or stolen and we recommend you report to, and obtain a statement from, the local police. If you wish to apply for a replacement passport immediately, you will have to complete an Application for an Australian Passport Overseas form (PC8). Under the Passports (Application Fees) Act 2005, you are required to pay an additional fee to replace your passport if it is lost or stolen.
Taiwan border authorities may require evidence of your lost or stolen passport when exiting Taiwan. A local police report will satisfy this requirement.
The AO does not require a police report as proof of the loss or theft of a passport, but would recommend you obtain one if there are valuables involved or you will be claiming the loss on an insurance policy.
AO can issue emergency passports in genuine cases of emergency, such as urgent travel following the theft of an Australian passport. An emergency passport fee applies.
Clients must attend the AO in person to apply for an emergency passport. Emergency passports can be issued within two (2) working days.